Cultural Competency

Staff Development Cultural Competency ToolboxClick here for lending library resources available at no cost to hospice organizations.Trading Beliefs: Four Hmong Families Consider Relinquishing Their Traditional Health BeliefsA 20-minute video program produced by the Minnesota Center for Health Care Ethics; 1997. This video traces the experiences of four Hmong families who have sought help from western medicine, and explains what can be done to insure successful cross cultural medical care relationships. Contact Hospice Minnesota for more information.Worlds Apart: Four-Part Series on Cross-Cultural Healthcare4 videos with guide, produced by Fanlight Productions, Boston, MA; 2003; 49 minutes

This four-cassette series shows how cross-cultural conflicts arise and how they can affect health decisions and outcomes. It discusses language barriers, cultural and religious beliefs, racial and ethnic disparities in health care, and reasons for non-adherence to medications. Contact Hospice Minnesota for more information.

Mayo Clinic College of Medicine: Patient Diversity, Religious Diversity, Specific Diversity Groups, Transcultural Web Resources, Workplace Diversity
www.mayo.edu/education/nursing-research/diversity.html#religiousdiversity

Minnesota Department of Health, ImmigrantHealth http://www.health.state.mn.us/divs/idepc/refugee/immigrant/index.html

CLAS Standards and Final Report, Office of Minority Healthwww.omhrc.gov/CLAS

National Standards of Practice for Interpreters in Health CareNational Council on Interpreting for Health Care (NCIHC)www.ncihc.org/sop.php

MN Taskforce on Serving Immigrant & RefugeePopulations www.health.state.mn.us/divs/idepc/refugee/ihtf/ihtfabout.html

National Hospice and Palliative Care Organization End-of-Life Cultural CompetencyResources www.nhpco.org

The Center for Cross Cultural Healthwww.crosshealth.com

Profiles provide health care professionals with background information on different cultural groups. Profiles available include Albanian, Bosnian, Hmong, Nuer, Jewish American, Ukrainian, and Vietnamese. Price: $2.00 (+postage) for each profile.
New and updated profiles are also available including European American, Russian Jewish, Somali, and South Asian. Price is $5.00 plus postage for each profile.
Closing the Gap-Newsletter of Office of Minority Health
www.omhrc.gov/OMH/sidebar/omh-publications.htm

Institute of Medicine Report, “Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care”, 2002; www.iom.edu/view.asp?id=4475

Language Linewww.languageline.com877-886-3885 or info@languageline.com